Chart Sutra AI

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, purchase tokens, or contact us for support.

Account information (email address, username)
Payment information (processed securely through our payment providers)
Chart screenshots you submit for analysis
Usage data and analytics
Communication records when you contact support

2. How We Use Your Information

We use the information we collect to:

Provide and improve our AI-powered chart analysis service
Process payments and manage your account
Send you technical notices and support messages
Analyze usage patterns to improve our service
Comply with legal obligations

3. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Chart screenshots are processed securely and not stored permanently
All data transmission is encrypted using industry-standard protocols
Access to personal information is restricted to authorized personnel only
Regular security audits and updates

4. Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy:

With service providers who assist in operating our service
When required by law or to protect our rights
In connection with a business transfer or acquisition
With your explicit consent

5. Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Chart screenshots are processed immediately and not stored permanently on our servers.

6. Your Rights

You have the right to:

Access and update your personal information
Request deletion of your account and data
Opt out of marketing communications
Request a copy of your data

7. Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: hi@chartsutra.com